Carter Machinery Company, the authorized Caterpillar dealer serving Virginia, West Virginia, Maryland, Delaware and Washington D.C. is hiring a Power Systems Division Technical Communicator. This position is responsible for providing expert technical support to internal and external customers and suppliers on complex technical and product issues. This role also serves as the product liaison between Carter Machinery and Caterpillar. Duties include consulting with technicians to determine possible solutions to complex issues, outline troubleshooting procedures, and travel to job site as needed to provide expert assistance with unsolved repairs. Seeking candidates with a minimum of six years’ sales experience with power generation equipment repair preferred. Must have thorough knowledge of engines, transmissions, controls, electrical and other related components to troubleshoot and analyze unique and high level problems/issues. High school diploma or equivalent required.
Must meet physical requirements for the job, including the ability sit or stand for prolonged periods of time. Able to lift, carry and maneuver items up to 20 pounds in weight.
This job description is not intended to be all-inclusive. Additional duties may be assigned.
Carter Machinery Co. Inc. is an EEO/AA Employer. All qualified individuals – including minorities, females, veterans, and individuals with disabilities, or any other characteristic protected by law – are encouraged to apply.
Carter Machinery is a drug-free workplace.