Carter Machinery


Carter Machinery
Category Sales Type Full-time
Location Felton, Delaware View Website View website
Pay Rate Based on qualifications.
Category Sales
Type Full-time
Location Felton, Delaware
View Website View website


Carter Machinery Company, the authorized Caterpillar dealer serving Virginia, West Virginia, Maryland, Delaware and Washington D.C. is hiring a Product Support Representative in Felton, Delaware.  The Product Support Representative is responsible for maximizing the sale of parts and service capabilities by calling on customers in an assigned territory.  The Product Support Representative will demonstrate initiative, commitment to teamwork, enthusiasm for customer service, and dedication to finding solutions in an efficient manner.  Candidates with previous sales experience are preferred.  Bachelor’s Degree in Business, Marketing or related field a plus.

Requirements for the Product Support Representative position include:

  • Self-starter able to work with limited supervision; capable of developing objectives, setting priorities, and implementing ideas in a timely manner.
  • Excellent customer satisfaction skills and the ability to build strong internal and external relationships.
  • Able to service existing customers with periodic scheduled visits and effectively prospect potential new customers.
  • Must be innovative and creative; able to quickly evaluate facts and maintain good judgment when making decisions.
  • Strong PC skills and the ability to self-develop and adapt to changing technology.
  • Must be a good listener with excellent written and verbal communication skills.
  • Willing to travel and work hours required by the job; a clean driving record and valid driver’s license are required.

Physical requirements must be met for the Product Support Representative job, including the ability sit or stand for prolonged periods of time.  Able to lift, carry and maneuver items up to 20 pounds in weight.  This position may require reaching, standing, stooping, kneeling, bending and climbing beside, onto and under a variety of heavy equipment.  This job description is not intended to be all-inclusive.  Additional duties may be assigned.

We offer an excellent compensation and benefits package including paid vacation, health, dental, life and disability insurance, as well as retirement plan with 401(k) match.

Carter Machinery Co. Inc. is an EEO/AA Employer. All qualified individuals – including minorities, females, veterans, and individuals with disabilities, or any other characteristic protected by law – are encouraged to apply.

Carter Machinery is a drug-free workplace.