HEAVY EQUIPMENT FIELD SERVICE TECHNICIAN

Description

WHAT YOU’LL BE DOING

• Being the company’s number one support personnel for the customer
• Responding to service calls
• Diagnosing issues with customer-owned equipment and communicating to the Field Service Manager
• Executing maintenance and repair work
• Utilizing company’s maintenance management software to prepare required work orders, fill out time cards, order parts, etc.
• Creating parts list when needed and communicating to the Field Service Manager
• Maintaining any certifications required for specific or specialized work, as well as any licenses required to operate service vehicles
• Keeping company assets such as vehicle, laptop, diagnostic & specialty tooling, etc. in working order

WHAT YOU’LL NEED TO BRING TO THE TABLE

• Belief that safety is a necessity, not an option
• Understanding of OEM programs
• Intermediate computer skills
• Valid driver’s license with satisfactory driving record
• Desire and motivation to maintain certifications and continue applicable education
• Awareness of being a representation of the company at all times, and an eager brand advocate
• Detail oriented with excellent record-keeping capabilities
• Collaborative spirit
• Strong problem-solving skills and an ability to think outside the box